Shipping and Returns
UK postal delivery is by Royal Mail. Delivery is usually within 3-5 working days. For security reasons your first order must be sent to your registered address. From your second order, however, if you wish your parcel to be sent to a different address, simply click “Add new address” on the checkout page and follow the instructions given.
Time for delivery is given as accurately as possible but is not guaranteed.
In the event that the goods are not delivered within 28 days and an alternate date cannot be arranged for any reason then the customer is within their rights to demand cancellation of their order with a full refund less any administration charges that may be applied.
The Company shall be required to fulfill orders for the Goods in the sequence in which they are placed.
Failure by the Customer to take the delivery of or to make payment in respect of the Goods or any one or more installments of the Goods shall entitle the Company to treat the whole of the contract as repudiated by the Customer.
Without prejudice to Condition the Company will endeavour to comply with reasonable requests by the Customer for postponement of delivery of the Goods but shall be under no obligation to do so and where delivery is postponed by agreement otherwise than due to default by the Company the Customer shall pay all costs and expenses including a reasonable charge for storage and transportation occasioned thereby and payment for the Goods shall be made on the date payment would have been due had delivery not been postponed.
All prices quoted are inclusive of VAT.
If after the date of the Company’s quotation the cost to the Company of the materials used by the Company in the manufacture of the Goods is increased then the Company may give notice of any such increase which the Company is proposing to pass on to the Customer and such notice if given shall have the effect of increasing the Company’s quoted price for the Goods. The Customer may by notice in writing to the Company within 3 days of the notice of such increase cancel the order and in this event the contract for the sale of the Goods shall be determined without any liability whatsoever being incurred by the Company or the Customer to the other. If the Customer shall not give a written notice rejecting the increase within 3 days then the increase shall be added to the quoted price and form part of the contract between the Company and the Customer.
All prices are subject to change without notice.
Risk shall pass to the Customer so that the Customer is responsible for all loss damage or deterioration to the Goods:-
If the Company delivers the Goods by its own transport in accordance with some contractual obligation arranges the transport for the Goods at the time when the Goods arrive at the place of delivery, in all other circumstances at the time when the Goods leave the Company’s premises,
Title to the Goods or any part thereof shall not pass to the Customer until:-
The Customer has paid to the Company all sums due and payable by it to the Company under this contract and all other prior contracts between the Company and the Customer or the Company serves notice in writing on the Customer specifying that title in the Goods or specified part thereof has passed to the customer and until title to the Goods has passed to the Customer the Customer shall possess the Goods or any part thereof as a bailee of the Company and shall store the Goods or any part thereof separately from other Goods so as to ensure that they are clearly identifiable as the property of the Company.
The Customer shall only be at liberty to sell the Goods there under prior to the passing of the title to the Customer on the understanding that portion of the proceeds of the sale of the Goods which represents the sums due to the Company there under belong to the Company and are held by the Customer on trust for the Company and are paid into a separate bank account designated as a trust account for the Company.
All prices are inclusive of VAT at the current rates. The total cost of your order is the price of the Products ordered plus Shipping Charges. Payment can be made by any of the specified Payment Methods.
The following payment methods are acceptable: Credit card, personal cheque or calling with your payment details.
The following cards are acceptable: VISA, Mastercard, Maestro, Visa Electron, Solo, Delta.
Please be aware that that your credit card details must match those of your billing address. Orders will not be accepted if this is not the case.
If you wish your order to be sent to a different address, please enter the appropriate address at checkout.
Time for delivery is given as accurately as possible but is not guaranteed.
In the event that the goods are not delivered within 28 days and an alternate date cannot be arranged for any reason then the customer is within their rights to demand cancellation of their order with a full refund less any administration charges that may be applied.
The Company shall be required to fulfill orders for the Goods in the sequence in which they are placed.
For delivery costs and any assistance regarding international shipping please contact us on (+44) 01395 443117 between Monday-Friday 9am-5pm GMT.
For all orders outside the UK then the postal charge will vary depending on delivery address and weight.
All shipping and return costs are the responsibility of the customer.
Failure by the Customer to take the delivery of or to make payment in respect of the Goods or any one or more installments of the Goods shall entitle the Company to treat the whole of the contract as repudiated by the Customer.
Without prejudice to Condition the Company will endeavour to comply with reasonable requests by the Customer for postponement of delivery of the Goods but shall be under no obligation to do so and where delivery is postponed by agreement otherwise than due to default by the Company the Customer shall pay all costs and expenses including a reasonable charge for storage and transportation occasioned thereby and payment for the Goods shall be made on the date payment would have been due had delivery not been postponed.